To Our Valued Customers –
Together, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all our families, our businesses, our communities, and our way of life. During this time, I wanted to reach out and update you on how we’re approaching the situation at JR Automation.
First and foremost, our hearts go out to anyone who’s been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery. We’re inspired by the selfless healthcare workers around the world who are on the front lines working tirelessly to care for people in need.
Second, we’re focused on the health and safety of our customers, employees, families and communities. Our global leadership team is now meeting daily to stay informed on the situation and ensure that our revised policies and direction are proactive and proportionate. Employees are being encouraged to work from home when possible. We are following all the recommendations from the CDC to ensure the safety of those employees who cannot work from home. This includes restricting travel to business-critical trips only, limiting in-person meetings to include no more than 10 people, and we have updated our visitor policy to require all visitors to confirm their health, recent travel, and potential exposure to COVID-19 prior to entering our facilities.
While all our businesses are in uncharted territory, JR Automation remains as committed to your success as ever. Our company was founded on core values — trust, customer success, innovation, and equality — those values are unwavering and continue to guide everything we do.
We have amazing teams across North America, Europe, and Asia that are here for you. This moment reminds us that we’re all connected like never before. We’re called upon to be our best selves, with patience, understanding and compassion. On behalf of all of us at JR Automation, we’re committed to being your partner and persevering together in all the days and years ahead.
As we go forward, we’ll be sure to keep you updated, and know that we always value your questions, ideas and feedback. If you have any questions or concerns, please don’t hesitate to email us at [email protected] or call us at +1 833 800 7630.
CEO, JR Automation